Privacy Policy

Last Updated: May 2026

At Charge.Live, we are committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Charge.Live and its affiliates.

1. Information We Collect

- Personal Information: Name, email, phone number, EV model, and payment details when you register or use our app.
- Location Data: Real-time GPS location to help you find nearby chargers and enable smart navigation.
- Usage Data: Information about your charging sessions, energy consumption, and interaction with our hardware.

2. How We Use Your Information

We use your data to provide, maintain, and improve our EV charging services, process transactions, send service updates, and personalize your Charge.Live experience. We may also use anonymous, aggregated data for grid optimization research.

3. Data Security

Charge.Live implements state-of-the-art security measures including end-to-end encryption to protect your personal and payment information against unauthorized access, alteration, disclosure, or destruction.

4. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our Data Protection Officer at privacy@charge.live.